Effective Date: 15/11/2024
Welcome to NEOMTV Store (accessible at www.neomtv.store). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, share, and protect your data when you visit our website, purchase our services, or interact with us in any way.
By using our website or services, you agree to the terms of this Privacy Policy. If you do not agree with these terms, please do not use our website or services.
1. Who We Are
NEOMTV Store is a premium IPTV service provider offering a wide range of entertainment content. Our website address is: https://neomtv.store.
2. Information We Collect
We collect the following types of information to provide and improve our services:
a. Personal Information
Account Information: When you create an account, we collect your name, email address, username, and password.
Payment Information: When you make a purchase, we collect payment details such as credit card information, billing address, and transaction history. Note that we do not store full credit card details; payments are processed through secure third-party payment gateways.
Contact Information: If you contact us for support or inquiries, we may collect your name, email address, phone number, and any other information you provide.
b. Usage Data
Website Interactions: We collect data about how you interact with our website, including your IP address, browser type, device information, pages visited, and time spent on the site.
Service Usage: We may collect information about how you use our IPTV services, such as viewing history, preferences, and device information.
c. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your experience, analyze website traffic, and personalize content. Cookies are small files stored on your device that help us remember your preferences and improve our services. You can manage or disable cookies through your browser settings, but this may affect your user experience.
3. How We Use Your Information
We use your information for the following purposes:
To provide, maintain, and improve our IPTV services.
To process transactions and send you order confirmations.
To communicate with you about your account, orders, or inquiries.
To personalize your experience and recommend content based on your preferences.
To analyze website usage and improve our marketing efforts.
To detect and prevent fraud, spam, or other unauthorized activities.
4. How We Share Your Information
We do not sell or rent your personal information to third parties. However, we may share your information in the following circumstances:
Service Providers: We may share your data with trusted third-party service providers who assist us in operating our website, processing payments, or delivering our services. These providers are contractually obligated to protect your data and use it only for the purposes we specify.
Legal Compliance: We may disclose your information if required by law or to protect our rights, property, or safety, or that of others.
Business Transfers: In the event of a merger, acquisition, or sale of our business, your information may be transferred to the new owner.
5. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. For example:
Account information is retained for as long as your account is active.
Payment information is retained for as long as required for financial record-keeping.
Usage data is retained for analytical purposes and deleted after a reasonable period.
6. Your Rights Over Your Data
You have the following rights regarding your personal information:
Access: You can request a copy of the personal data we hold about you.
Correction: You can update or correct your personal information through your account settings or by contacting us.
Deletion: You can request that we delete your personal data, subject to legal obligations.
Opt-Out: You can opt out of receiving marketing communications from us at any time.
To exercise these rights, please contact us at [insert contact email].
7. Security of Your Data
We take the security of your data seriously and implement industry-standard measures to protect it from unauthorized access, alteration, disclosure, or destruction. These measures include encryption, secure servers, and regular security audits.
8. Third-Party Links and Embedded Content
Our website may contain links to third-party websites or embedded content (e.g., videos, images, or articles). These third-party sites have their own privacy policies, and we are not responsible for their practices. We encourage you to review their policies before providing any personal information.
9. International Data Transfers
If you are accessing our services from outside [insert country], please note that your data may be transferred to and processed in countries with different data protection laws. By using our services, you consent to such transfers.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the updated policy on our website or sending you a notification. Your continued use of our services after such changes constitutes your acceptance of the updated policy.
11. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Email: contact@neomtv.store
Thank you for trusting NEOMTV Store with your entertainment needs.